Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Winfield (IL); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Winfield, IL is seeking a Customer Experience/Lead role to greet customers, assist with products, and resolve issues to deliver a positive store experience. The role involves operating the register, supporting inventory, merchandising, and basic store maintenance while upholding Walgreens service standards.

Ideal candidates have at least one year of leadership or retail experience and are fluent in English.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Greet customers and assist with products to ensure a positive experience.
• Open/close store with keys when needed and support inventory tasks.
• Register sales, handle price verifications and refunds as needed.
• Assist with replenishment, displays, and merchandising.
• Maintain inventory accuracy and store cleanliness.
• Support pharmacy out window as requested.

Skills

Leadership

Retail experience

Customer service

English fluency

Job description

Walgreens in Winfield, IL is seeking a Customer Experience/Lead role to greet customers, assist with products, and resolve issues to deliver a positive store experience. The role involves operating the register, supporting inventory, merchandising, and basic store maintenance while upholding Walgreens service standards.

Ideal candidates have at least one year of leadership or retail experience and are fluent in English.