Shift Lead – Retail Ops & Customer Experience

Walgreens; Wentzville (MO); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in the United States is seeking a team member capable of opening and closing the store when management is not present, handling cash, and preparing the floor for the day. You will assist with deliveries and ensure smooth backdoor access during setup.

The role focuses on delivering an outstanding customer experience, assisting with daily operations, pricing, and basic bookkeeping tasks as part of a busy retail environment. Strong teamwork and communication are essential.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Cash handling

English proficiency

Teamwork

Store operations

Tools

POS system

Store systems

Job description

Walgreens in the United States is seeking a team member capable of opening and closing the store when management is not present, handling cash, and preparing the floor for the day. You will assist with deliveries and ensure smooth backdoor access during setup.

The role focuses on delivering an outstanding customer experience, assisting with daily operations, pricing, and basic bookkeeping tasks as part of a busy retail environment. Strong teamwork and communication are essential.