Shift Lead: Retail Ops & Customer Experience

Walgreens; Town of Canandaigua (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens in Canandaigua (Town of Canandaigua, NY) seeks a capable team member to help open and close the store when leadership is unavailable, manage cash, assist customers, and ensure compliance with pricing and inventory controls. The role supports pharmacy operations and in-store maintenance, with a focus on delivering a distinctive customer experience.

The position emphasizes leadership, reliability, and strong English communication to engage customers and collaborate with team members in a

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes store in absence of management, handling system start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change to registers.
• Models and delivers a distinctive customer experience.
• Engages customers and assists with products and services; resolves issues for a positive experience.
• Manages store keys, open/close, and backdoor for deliveries.
• Registers sales accurately and tracks price changes and voids.
• Supports inventory, displays, pricing, and stock rotation.

Skills

Leadership

English fluency

Job description

Walgreens in Canandaigua (Town of Canandaigua, NY) seeks a capable team member to help open and close the store when leadership is unavailable, manage cash, assist customers, and ensure compliance with pricing and inventory controls. The role supports pharmacy operations and in-store maintenance, with a focus on delivering a distinctive customer experience.

The position emphasizes leadership, reliability, and strong English communication to engage customers and collaborate with team members in a