Shift Lead - Customer Experience & Store Operations

Walgreens; Village of Malone (NY); On-site; USD 25,000 - 29,000; Part time

Job summary

Walgreens in Malone, NY is seeking a customer-focused team member to support opening and closing the store, manage cash handling, and assist customers with product and service needs. You will help ensure a delightful shopping experience, model best practices in customer service, and support inventory, displays, and backroom operations.

Responsibilities include assisting with vendor deliveries, accurate sales recording, price changes, and basic bookkeeping tasks while maintaining compliance with

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change to registers.
• Delivers a distinctive customer experience.
• Greets and assists customers with products and services; resolves issues to ensure satisfaction.
• Models customer service best practices for the team.
• Maintains store keys and ensures proper store opening/closing in manager's absence.
• Assists with vendor deliveries and backroom operations.
• Records sales accurately and handles price checks and voids.
• Maintains inventory and price signage; ensures compliance with policies and local regulations.
• Supports bookkeeping, displays, restocking, and maintenance tasks.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Malone, NY is seeking a customer-focused team member to support opening and closing the store, manage cash handling, and assist customers with product and service needs. You will help ensure a delightful shopping experience, model best practices in customer service, and support inventory, displays, and backroom operations.

Responsibilities include assisting with vendor deliveries, accurate sales recording, price changes, and basic bookkeeping tasks while maintaining compliance with