Shift Lead: Customer Experience & Store Ops

Walgreens; Town of Manlius (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Town of Manlius, NY seeks a dependable Team Member to open and close the store when management is not present, handle cash and assist customers with product needs. You will maintain accurate cash drops, process returns, and help ensure a friendly, efficient shopping experience.

As part of the Operations and Customer Experience teams, you will support inventory, pricing, displays, and backroom organization, while upholding store policies and safety.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle required cash tasks.
• Assist with cash handling, refunds, and price verifications at registers.
• Deliver a high, distinctive customer experience.
• Support inventory, displays, pricing, and backroom organization.
• Serve as liaison between management and team when store leadership is absent.
• Ensure compliance with policies and maintain store appearance.

Skills

Leadership experience

Retail key holder

Fluent English

Job description

Walgreens in Town of Manlius, NY seeks a dependable Team Member to open and close the store when management is not present, handle cash and assist customers with product needs. You will maintain accurate cash drops, process returns, and help ensure a friendly, efficient shopping experience.

As part of the Operations and Customer Experience teams, you will support inventory, pricing, displays, and backroom organization, while upholding store policies and safety.