Store Shift Lead: Elevate Customer Experience & Operations

Walgreens; City of Rochester (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens in Rochester, NY is seeking a store associate with leadership experience to open/close the store, handle cash, support inventory and merchandising, and deliver exceptional customer service. The role includes assisting with vendor deliveries, pricing tasks, and compliant operations at the front and back of the store.

Applicants should have at least one year of leadership or supervisory retail experience and be fluent in English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles cash, and ensures readiness for business.
• Completes returns, refunds, cash drops, and register reconciliation.
• Engages customers to deliver a distinctive Walgreens experience.
• Assists with inventory, pricing, displays, and backroom operations.
• Supports pharmacy window operations and compliance with state laws.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Rochester, NY is seeking a store associate with leadership experience to open/close the store, handle cash, support inventory and merchandising, and deliver exceptional customer service. The role includes assisting with vendor deliveries, pricing tasks, and compliant operations at the front and back of the store.

Applicants should have at least one year of leadership or supervisory retail experience and be fluent in English.