Shift Lead - Retail Ops & Customer Experience

Walgreens; Pickerington (OH); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Benefits

Job summary

Walgreens in Pickerington, Ohio, seeks an energetic retail leader to enhance customer experiences. You greet customers, resolve issues, and model service best practices while guiding team members to deliver delightful service.

You’ll support store operations, assist with inventory, pricing, and vendor deliveries, and participate in supervision tasks. This role includes cash handling, displays, backroom organization, and policy compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Greet customers and patients and resolve questions to ensure a positive experience.
• Model and share customer service best practices with team members.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license (state required)

Job description

Walgreens in Pickerington, Ohio, seeks an energetic retail leader to enhance customer experiences. You greet customers, resolve issues, and model service best practices while guiding team members to deliver delightful service.

You’ll support store operations, assist with inventory, pricing, and vendor deliveries, and participate in supervision tasks. This role includes cash handling, displays, backroom organization, and policy compliance.