Retail Shift Lead: Customer Experience & Store Ops

Walgreens; Fairborn (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Ohio is seeking a team-oriented professional to support store operations, cash handling, and customer service. The role involves opening and closing the store, handling deposits, refunds, and price verifications, while maintaining merchandising standards and inventory accuracy.

Responsibilities include assisting with vendor deliveries, managing back‑door access, and modeling a distinctive customer experience.

Qualifications

• Minimum 1 year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.

Responsibilities

• Opens and closes the store in the absence of management, handling system start-ups and cash handling.
• Completes returns, refunds, cash drops and provides change.
• Assists with vendor deliveries and back‑door access as needed.
• Maintains accurate sales records on the cash register and handles price checks and voids.
• Registers items, verifies pricing, and assists with displays and merchandising.
• Ensures department pricing accuracy and signage in accordance with local regulations.

Skills

Leadership experience

English proficiency

Inventory control knowledge

Education

PTCB certification or pharmacy license

Job description

Walgreens in Ohio is seeking a team-oriented professional to support store operations, cash handling, and customer service. The role involves opening and closing the store, handling deposits, refunds, and price verifications, while maintaining merchandising standards and inventory accuracy.

Responsibilities include assisting with vendor deliveries, managing back‑door access, and modeling a distinctive customer experience.