Shift Lead — Retail Ops & Customer Experience

Walgreens Co.; Florida; Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

Walgreens Co. is seeking a store operations role in Florida where you will open and close the store in management's absence, manage cash and refunds, and help ensure a smooth start to the business day.

You will engage customers, coach team members on service excellence, and maintain accurate inventory and pricing across departments. The role includes handling vendor deliveries and ensuring compliance with local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or state pharmacy license required.

Responsabilités

• Open and close the store in the absence of management with required systems start-ups.
• Handle cash, returns, refunds, cash drops, and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers, assist with products and services, and resolve issues.
• Maintain inventory accuracy and ensure proper pricing/signage.
• Assist with vendor deliveries, backroom operations, and displays.
• Ensure compliance with state laws on regulated products.

Connaissances

Leadership

Customer service

English fluency

Formation

PTCB certification or Pharmacy license

Description du poste

Walgreens Co. is seeking a store operations role in Florida where you will open and close the store in management's absence, manage cash and refunds, and help ensure a smooth start to the business day.

You will engage customers, coach team members on service excellence, and maintain accurate inventory and pricing across departments. The role includes handling vendor deliveries and ensuring compliance with local regulations.