Shift Lead — Customer Experience & Store Ops

Walgreens; Florida; Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Walgreens in Florida is seeking a team member to open/close the store when management is absent, handle cash and point-of-sale tasks, and ensure the floor and stock room are ready for business. You will engage customers, assist with products and services, and model outstanding service behaviors.

The role emphasizes cashier duties, coordination with backroom processes, and maintaining pricing and displays per policy.

Formación

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.
• We are an Equal Opportunity Employer.

Responsabilidades

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds and provides change at registers.
• Models and delivers a distinctive customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Models and shares customer service best practices with team members to deliver a distinctive customer experience.

Conocimientos

Leadership experience

English proficiency

Educación

PTCB certification or pharmacy license

Herramientas

Store systems

Cash handling equipment

Descripción del empleo

Walgreens in Florida is seeking a team member to open/close the store when management is absent, handle cash and point-of-sale tasks, and ensure the floor and stock room are ready for business. You will engage customers, assist with products and services, and model outstanding service behaviors.

The role emphasizes cashier duties, coordination with backroom processes, and maintaining pricing and displays per policy.