Shift Lead - Retail Ops & Customer Experience

Walgreens Co.; Florence (KY); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Florence, KY is seeking a Store Key Holder to open/close the store when management is not present, manage cash and backroom readiness, and assist with deliveries. You will engage customers and help ensure a smooth shopping experience.

Experience in leadership or as a retail key holder is preferred. Fluency in English is required, and state certification or license as needed for pharmacy-related duties may apply.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops, and provides change to registers.
• Engages customers and patients by greeting them and offering assistance with products and services.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens Co. in Florence, KY is seeking a Store Key Holder to open/close the store when management is not present, manage cash and backroom readiness, and assist with deliveries. You will engage customers and help ensure a smooth shopping experience.

Experience in leadership or as a retail key holder is preferred. Fluency in English is required, and state certification or license as needed for pharmacy-related duties may apply.