Shift Lead: Customer Experience & Store Operations

Walgreens; Paducah (KY); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Paducah, KY is seeking a Store Key Holder to help run daily operations when management is not present. You will open/close the store, handle cash, process refunds, and ensure the floor and stock room are ready for customers.

You will also support back door deliveries and basic merchandising tasks. The role emphasizes delivering a distinctive customer experience, training team members, and maintaining accurate pricing, inventory, and compliance in a fast-paced retail environment.

Qualifications

• One year of leadership or supervisory experience in retail or key holder role.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles cash/start-ups.
• Completes returns, refunds, cash drops, and provides change to registers.
• Delivers a distinctive and delightful customer experience.
• Supports store operations: pricing, inventory, merchandising, and displays.
• Manages store keys, vendor deliveries, and basic backroom tasks.

Skills

Leadership experience

Retail key holder

Cash handling

English fluency

Job description

Walgreens in Paducah, KY is seeking a Store Key Holder to help run daily operations when management is not present. You will open/close the store, handle cash, process refunds, and ensure the floor and stock room are ready for customers.

You will also support back door deliveries and basic merchandising tasks. The role emphasizes delivering a distinctive customer experience, training team members, and maintaining accurate pricing, inventory, and compliance in a fast-paced retail environment.