Shift Lead: Retail Ops & Customer Experience

Walgreens; Emmett Charter Township (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to support daily operations and deliver a distinctive customer experience. You will open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business.

You''ll support backdoor deliveries and price changes as required. With at least one year of leadership or retail key holder experience, you will greet customers, resolve issues, and model service best practices to the team, maintaining

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Complete cash handling tasks: refunds, cash drops, and change for registers.
• Maintain store readiness: floor and stock room preparation for business day.
• Assist with vendor deliveries through backdoor and supervisory support.
• Register sales accurately and manage price changes and sign display as required.

Skills

Leadership experience

Customer service

English proficiency

Tools

Store systems

Job description

Walgreens is seeking a capable team member to support daily operations and deliver a distinctive customer experience. You will open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business.

You''ll support backdoor deliveries and price changes as required. With at least one year of leadership or retail key holder experience, you will greet customers, resolve issues, and model service best practices to the team, maintaining