Shift Lead - Retail Ops & Customer Experience

Walgreens; Columbus (IN); On-site; USD 48,712,000 - 57,308,000; Full time

Job summary

Walgreens in Columbus, IN is seeking a dedicated team member to support store opening/closing and cash handling while ensuring the floor and stock room readiness for business. You will assist with deliveries, returns, and pricing tasks to uphold store standards.

The role emphasizes creating a memorable customer experience, serving customers with proactive help, and maintaining accurate records and displays. This position reports to store leadership and offers a structured work environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management and handles required cash procedures.
• Completes returns, refunds, cash drops, and ensures accurate cash register records.
• Delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or Pharmacy license

Job description

Walgreens in Columbus, IN is seeking a dedicated team member to support store opening/closing and cash handling while ensuring the floor and stock room readiness for business. You will assist with deliveries, returns, and pricing tasks to uphold store standards.

The role emphasizes creating a memorable customer experience, serving customers with proactive help, and maintaining accurate records and displays. This position reports to store leadership and offers a structured work environment.