Shift Lead: Retail Ops & Customer Experience

Walgreens; City of Long Beach (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in New York seeks a Customer Experience/Store Associate to open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. You will manage returns, refunds, and cash drops while delivering a standout customer experience.

The role includes assisting with inventory, price accuracy, and displays, while supporting team members and complying with store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash handling; maintains accurate cash register records.
• Models and delivers a distinctive and delightful customer experience.
• Assists with inventory counts, price changes, and displays to support accurate pricing and merchandising.

Skills

Leadership experience

Retail experience

English fluency

Job description

Walgreens in New York seeks a Customer Experience/Store Associate to open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. You will manage returns, refunds, and cash drops while delivering a standout customer experience.

The role includes assisting with inventory, price accuracy, and displays, while supporting team members and complying with store policies.