Shift Lead: Retail Operations & Customer Experience

Walgreens; Village of Dobbs Ferry (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in New York, NY is seeking a capable store team member to help open and close the store, manage cash, and ensure the floor and stock room are ready for the business day. You will greet customers, assist with products and services, and help maintain attractive displays and inventory when management is not present.

This role emphasizes delivering a distinctive customer experience, with emphasis on friendly, proactive service and accurate transaction handling. Training provided as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Engages customers, greets them, and assists with products and services to ensure a positive experience.
• Responsible for registering all related sales on assigned cash register and handling pricing/signage tasks.

Skills

Leadership experience

Fluent English

Job description

Walgreens in New York, NY is seeking a capable store team member to help open and close the store, manage cash, and ensure the floor and stock room are ready for the business day. You will greet customers, assist with products and services, and help maintain attractive displays and inventory when management is not present.

This role emphasizes delivering a distinctive customer experience, with emphasis on friendly, proactive service and accurate transaction handling. Training provided as needed.