Shift Lead: Retail Ops & Customer Experience

Walgreens; Addison (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Addison, IL is seeking a capable team member to support store operations in the absence of management. You will open/close, handle cash, assist customers, and ensure the floor and stockroom are prepared for business hours.

You will also support inventory, pricing, and store appearance while delivering a friendly, distinctive customer experience. Responsibilities include processing returns, refunds, and cash drops, assisting with vendor deliveries, and helping with displays, signage,

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure readiness.
• Handle cash, returns, refunds, cash drops to the safe, and price verifications.
• Provide excellent customer service and deliver a delightful experience.
• Assist with inventory, displays, pricing, and basic bookkeeping tasks.
• Support with vendor deliveries and store maintenance as needed.

Skills

Customer service

Leadership

English proficiency

Job description

Walgreens in Addison, IL is seeking a capable team member to support store operations in the absence of management. You will open/close, handle cash, assist customers, and ensure the floor and stockroom are prepared for business hours.

You will also support inventory, pricing, and store appearance while delivering a friendly, distinctive customer experience. Responsibilities include processing returns, refunds, and cash drops, assisting with vendor deliveries, and helping with displays, signage,