Shift Leader: Retail Operations & Customer Experience

Walgreens; Sherman (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a candidate to support daily store operations, open and close the store in the absence of management, handle cash, and ensure readiness for business. You will deliver a friendly customer experience and help with inventory, pricing, and displays as directed.

The role requires leadership experience in retail and fluency in English. This position emphasizes teamwork, compliance, and dependable store coverage to maintain smooth operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for the business day.
• Completes product returns, refunds, and cash handling with registers.
• Models and delivers a distinctive and delightful customer experience.
• Assist with inventory, pricing, and displays as directed by management.
• Coaches team members and supports store operations, including vendor deliveries.
• Ensure compliance with policies, procedures, and local regulations.

Skills

Leadership

Retail experience

English fluency

Job description

Walgreens is seeking a candidate to support daily store operations, open and close the store in the absence of management, handle cash, and ensure readiness for business. You will deliver a friendly customer experience and help with inventory, pricing, and displays as directed.

The role requires leadership experience in retail and fluency in English. This position emphasizes teamwork, compliance, and dependable store coverage to maintain smooth operations.