Shift Lead - Retail Operations & Customer Experience

Walgreens; Town of Cambridge (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Town of Cambridge, NY is seeking a customer-focused team member responsible for opening and closing the store in the absence of store management, handling cash and back-room readiness, and delivering a distinctive customer experience. You will also assist with inventory, pricing, and store maintenance to keep operations smooth.

The role requires at least one year in a leadership or key holder position, fluency in English, and the ability to work retail shifts.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Comfort with handling cash and back-office tasks.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes cash drops to the safe and provides change to registers as needed.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, resolves issues, and supports store operations and merchandising.

Skills

Leadership experience

English fluency

Tools

Store systems

Job description

Walgreens in Town of Cambridge, NY is seeking a customer-focused team member responsible for opening and closing the store in the absence of store management, handling cash and back-room readiness, and delivering a distinctive customer experience. You will also assist with inventory, pricing, and store maintenance to keep operations smooth.

The role requires at least one year in a leadership or key holder position, fluency in English, and the ability to work retail shifts.