Shift Lead: Customer Experience & Store Operations

Walgreens; Camden (ME); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Camden, ME is seeking a reliable team member to open and close the store when management is not available, handle cash, and ensure shelves and stock rooms are prepared for the business day. You will greet customers, assist with products and services, process returns and refunds, and support inventory accuracy and display maintenance as part of a distinctive Walgreens experience.

This role requires at least one year of leadership or retail key holder experience, fluent English, and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive customer experience for shoppers and patients.
• Holds store keys to open/close without management and assists with vendor deliveries.
• Registers all sales and records scanning errors, price verifications, and voids.

Skills

Leadership experience

Customer service

Communication

Education

PTCB certification or pharmacy license

Job description

Walgreens in Camden, ME is seeking a reliable team member to open and close the store when management is not available, handle cash, and ensure shelves and stock rooms are prepared for the business day. You will greet customers, assist with products and services, process returns and refunds, and support inventory accuracy and display maintenance as part of a distinctive Walgreens experience.

This role requires at least one year of leadership or retail key holder experience, fluent English, and