Shift Lead: Retail Operations & Customer Experience

Walgreens; Peoria (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Peoria, IL is looking for a member to open and close the store when management is unavailable, manage cash, and prepare the floor and stock room for the business day. You will also assist with vendor deliveries, pricing tasks, and backroom processes.

The role focuses on delivering a distinctive customer experience, handling returns and refunds, and contributing to merchandising, inventory accuracy, and store upkeep while following company policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness of floor and stock room.
• Complete product returns, order voids, refunds, cash drops, and provide change at registers.
• Engage customers and provide a memorable service experience.
• Maintain accurate inventory, price signage, and basic department pricing.
• Assist with displays, merchandising, and store housekeeping, including backroom operations.
• Support pharmacy window, compliance with regulations, and communicate tasks when management is absent.

Skills

Leadership experience

English fluency

Job description

Walgreens in Peoria, IL is looking for a member to open and close the store when management is unavailable, manage cash, and prepare the floor and stock room for the business day. You will also assist with vendor deliveries, pricing tasks, and backroom processes.

The role focuses on delivering a distinctive customer experience, handling returns and refunds, and contributing to merchandising, inventory accuracy, and store upkeep while following company policies.