Shift Lead - Retail Operations & Customer Experience

Walgreens; Chicago Heights (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Chicago Heights is seeking a dependable team member to open and close the store when management isn’t present, handle cash, and ensure systems are started for the business day. You’ll also assist with vendor deliveries, pricing, and inventory control.

You will greet customers, resolve questions, and deliver a distinctive customer experience while supporting displays and backroom organization. Fluency in English is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open/close the store when management is not present and ensure cash handling is performed accurately.
• Assist with inventory, pricing, backroom organization, and vendor deliveries.
• Deliver a distinctive customer experience and resolve customer questions and issues.
• Maintain displays, signage, and stock, and support basic bookkeeping duties as needed.
• Serve as liaison between management and team for assigned tasks and communicate updates.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Chicago Heights is seeking a dependable team member to open and close the store when management isn’t present, handle cash, and ensure systems are started for the business day. You’ll also assist with vendor deliveries, pricing, and inventory control.

You will greet customers, resolve questions, and deliver a distinctive customer experience while supporting displays and backroom organization. Fluency in English is required.