Shift Lead: Restaurant Ops & Team Growth

Shake Shack; Winter Park (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance & FS

401(k) plan with Company Match

Paid Time Off/ Sick Time

Paid Parental Leave

Employer Assistance Program (EAP)

Commuter Benefits

Shake Shack Meal Discounts

Charitable opportunities to give back

Employee Resource Groups

Job summary

Shake Shack in Winter Park, Florida is seeking a Restaurant Shift Supervisor to manage service flow and lead a team of hourly Team Members. You will uphold safety, cleanliness, and quality standards while ensuring fast, friendly service.

You will also participate in interviews and assist with inventory and purchasing support as needed. Strong communication, problem-solving, and leadership are essential for success in this role.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction
• Strong problem solving skills
• Effective communication skills, both written and verbal

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Strong problem solving skills

Effective communication skills

Team leadership

Job description

Shake Shack in Winter Park, Florida is seeking a Restaurant Shift Supervisor to manage service flow and lead a team of hourly Team Members. You will uphold safety, cleanliness, and quality standards while ensuring fast, friendly service.

You will also participate in interviews and assist with inventory and purchasing support as needed. Strong communication, problem-solving, and leadership are essential for success in this role.