Restaurant Manager: Lead Guest Experience & Team Growth

Shake Shack; Sarasota (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay bonuses

Meal discounts

Corporate discounts

Health insurance

Life and disability insurance

401k with company match

Paid time off

Parental leave

Employee Assistance Program

Pre-tax commuter benefits

Parking benefits

Flexible Spending Accounts

Growth opportunities

Job summary

Shake Shack in Florida is seeking an experienced Restaurant Manager to lead daily operations and ensure exceptional guest experiences. You will train staff, drive hospitality standards, and coach teams toward excellence while promoting the brand through local events and community outreach.

Ideal candidates have 2–3 years in high-volume restaurant management, strong ops knowledge, and a flexible schedule. Join a team that values learning, growth, and teamwork.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Understanding of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Leadership

Coaching

Guest service

Education

Food handler certification

Job description

Shake Shack in Florida is seeking an experienced Restaurant Manager to lead daily operations and ensure exceptional guest experiences. You will train staff, drive hospitality standards, and coach teams toward excellence while promoting the brand through local events and community outreach.

Ideal candidates have 2–3 years in high-volume restaurant management, strong ops knowledge, and a flexible schedule. Join a team that values learning, growth, and teamwork.