Shift Manager — Lead a Dynamic Hospitality Team

Shake Shack Enterprises, LLC; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly pay bonuses

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Parental leave

EAP

Commuter benefits

Meal discounts

Career development

Job summary

Shake Shack Enterprises, LLC in Miami, FL is seeking a Shift Leader to oversee on-shift operations, direct team members, and ensure safe, clean, high‑quality service. You will help build a strong hourly team and participate in hiring and employee relations.

Ideal candidates have 1+ year of restaurant leadership, a food safety certification, and strong problem solving and communication skills, with a commitment to hospitality and teamwork.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Restaurant leadership

Team management

Food safety

Communication

Job description

Shake Shack Enterprises, LLC in Miami, FL is seeking a Shift Leader to oversee on-shift operations, direct team members, and ensure safe, clean, high‑quality service. You will help build a strong hourly team and participate in hiring and employee relations.

Ideal candidates have 1+ year of restaurant leadership, a food safety certification, and strong problem solving and communication skills, with a commitment to hospitality and teamwork.