Shift Lead & Restaurant Operations Supervisor

Paycom - ATS; Topeka (KS); On-site; USD 42,000 - 60,000; Full time

Job summary

Franchise Restaurant Concept Group in Topeka, KS is seeking a restaurant operations leader to drive operational excellence, guide Team Members, and uphold FRCG standards for food quality, service, cleanliness, and safety.

You will manage shifts, coach staff, balance labor costs, monitor HACCP, and ensure accurate reporting. This hands-on role requires strong leadership, communication, and the ability to perform in a fast-paced environment.

Qualifications

• Experience leading teams in a fast-paced restaurant environment.
• Ability to coach staff and manage labor costs.
• Strong communication and organizational skills.
• Familiarity with POS systems and report handling.
• English proficiency and readiness for a 21+ role.

Responsibilities

• Lead operations to ensure food quality, service, and cleanliness.
• Monitor guest feedback and coach team members.
• Supervise shift performance and provide coaching.
• Assist with labor management and scheduling.
• Maintain HACCP documents and food safety practices.
• Handle cash, deposits, and POS transactions.
• Complete daily reporting and timecard review.
• Ensure compliance with company policies and safety.

Skills

Leadership

Guest focus

Labor control

Problem solving

Organization

Time management

Communication

Technical skills

Tools

Toast POS

Microsoft Office

Job description

Franchise Restaurant Concept Group in Topeka, KS is seeking a restaurant operations leader to drive operational excellence, guide Team Members, and uphold FRCG standards for food quality, service, cleanliness, and safety.

You will manage shifts, coach staff, balance labor costs, monitor HACCP, and ensure accurate reporting. This hands-on role requires strong leadership, communication, and the ability to perform in a fast-paced environment.