Shift Lead, Restaurant — Drive Guest Experience & Ops

Qdoba Restaurants; Southfield (MI); On-site; USD 21,352 - 24,108; Full time

Benefits offered by this job

Medical, Dental, Vision & 401k

PTO (including vacation and sick)

Tuition reimbursement

Job summary

A popular restaurant chain seeks a Shift Lead responsible for executing restaurant operations and maintaining brand standards while providing excellent guest service. Responsibilities include training team members, ensuring compliance with safety regulations, and achieving operational performance. Candidates should have a high school diploma and at least 6 months of relevant experience. The position offers medical benefits, PTO, tuition reimbursement, and requires candidates to be at least 18 years old.

Qualifications

• At least 18 years old to comply with laws.
• 6+ months of restaurant operations experience.

Responsibilities

• Ensure restaurant cleanliness and excellent service.
• Train and support internal candidates for Shift Lead positions.
• Interact with guests to ensure positive resolutions.

Skills

Shift Lead training classes

English communication

Spanish comprehension

Reading and writing skills

Math skills

Computer/POS skills

Adequate transportation

Education

High school diploma or equivalent

Job description

A popular restaurant chain seeks a Shift Lead responsible for executing restaurant operations and maintaining brand standards while providing excellent guest service. Responsibilities include training team members, ensuring compliance with safety regulations, and achieving operational performance. Candidates should have a high school diploma and at least 6 months of relevant experience. The position offers medical benefits, PTO, tuition reimbursement, and requires candidates to be at least 18 years old.