Shift Lead, Restaurant — Drive Guest Experience & Ops

Qdoba Restaurants; Canton Charter Township (MI); On-site; USD 21,352 - 24,108; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k for eligible employees

PTO including vacation and sick leave

Tuition reimbursement

Job summary

A leading fast-casual dining chain in Michigan is seeking a Shift Lead to oversee restaurant operations, ensuring exceptional guest service and adherence to standards. Responsibilities include training team members, maintaining cleanliness, and driving sales growth. Applicants must be at least 18 years old, have a high school diploma, and possess 6+ months of restaurant experience. This role also entails physical requirements such as lifting up to 50 pounds and working various shifts including weekends.

Qualifications

• Must complete Shift Lead training classes, must be ServSafe certified in some states.
• 6+ months of restaurant operations experience required.

Responsibilities

• Execute restaurant operations with the General Manager.
• Maintain brand image through cleanliness and excellent service.
• Interact with guests to resolve issues professionally.
• Assist in training employees according to operational standards.

Skills

Communication in English

Spanish comprehension

Reading and writing skills

Math skills

Computer/POS skills

Education

High school diploma or equivalent

Job description

A leading fast-casual dining chain in Michigan is seeking a Shift Lead to oversee restaurant operations, ensuring exceptional guest service and adherence to standards. Responsibilities include training team members, maintaining cleanliness, and driving sales growth. Applicants must be at least 18 years old, have a high school diploma, and possess 6+ months of restaurant experience. This role also entails physical requirements such as lifting up to 50 pounds and working various shifts including weekends.