Shift Lead, Restaurant — Drive Guest Experience & Ops

Qdoba Restaurants; Royal Oak (MI); On-site; USD 21,352 - 24,108; Full time

Benefits offered by this job

Medical, Dental, Vision, and 401k

PTO including vacation and sick leave

Tuition reimbursement

Job summary

A leading fast-casual dining chain is seeking a Shift Lead to oversee restaurant operations and ensure excellent guest service. Responsibilities include training staff, maintaining brand standards, and supporting the General Manager in performance analytics. The ideal candidate has restaurant operations experience, must be at least 18 years old, and holds a high school diploma. Benefits include medical coverage, PTO, and tuition reimbursement, creating a supportive work environment for all employees.

Qualifications

• Must be at least 18 years old.
• 6+ months of restaurant operations experience is preferred.
• ServSafe certification may be required in certain states.

Responsibilities

• Execute restaurant operations in conjunction with the General Manager.
• Maintain cleanliness and brand image of the restaurant.
• Support training for internal candidates.
• Interact with guests to address questions and complaints.

Skills

Restaurant operations experience

English communication

Basic math and computer skills

Spanish comprehension

Education

High school diploma or equivalent

Tools

Point of Sale systems

Job description

A leading fast-casual dining chain is seeking a Shift Lead to oversee restaurant operations and ensure excellent guest service. Responsibilities include training staff, maintaining brand standards, and supporting the General Manager in performance analytics. The ideal candidate has restaurant operations experience, must be at least 18 years old, and holds a high school diploma. Benefits include medical coverage, PTO, and tuition reimbursement, creating a supportive work environment for all employees.