Shift Lead - Part-Time, Guest Experience & Ops

Firehouse Subs; Stonecrest (GA); On-site; USD 17,000 - 19,000; Part time

Job summary

Firehouse Subs is seeking a part-time team member to support store operations and deliver the customer experience the brand stands for. You will work under the General Manager, greet customers, handle cash, and help maintain a clean, safe restaurant environment.

This role emphasizes teamwork, reliability, and the ability to stand and move through a shift, including time in walk-in cooler. Join a fast-casual concept with a track record of growth.

Qualifications

• Customer service orientation and ability to deliver a friendly store experience.
• Willingness to stand, move, and greet customers throughout shifts.
• Basic math and cash handling accuracy.
• Ability to operate basic food preparation machinery and follow safety guidelines.

Responsibilities

• Assist the General Manager in executing store operations during scheduled shifts.
• Greet customers and maintain high standards of service.
• Delegate tasks to team members to complete daily systems and procedures.
• Operate the cash register and handle transactions according to policies.
• Ensure clean, safe, and organized store and equipment.

Skills

Customer service

Teamwork

Cash handling

Food safety

Tools

Microsoft Office

POS register

Job description

Firehouse Subs is seeking a part-time team member to support store operations and deliver the customer experience the brand stands for. You will work under the General Manager, greet customers, handle cash, and help maintain a clean, safe restaurant environment.

This role emphasizes teamwork, reliability, and the ability to stand and move through a shift, including time in walk-in cooler. Join a fast-casual concept with a track record of growth.