Restaurant Operations Leader — Guest Experience Champion

Firehouse Subs - NC SC; Charlotte (NC); On-site; USD 1,515,360 - 2,066,400; Full time

Benefits offered by this job

Competitive hourly rate

Medical, Dental, Vision for full-time

401K after one year

Job summary

Firehouse Subs is seeking a team member to join our local restaurant. We offer both part-time and full-time roles, with focus on delivering great customer service and maintaining a clean, efficient store environment.

Responsibilities include greeting customers, handling transactions, operating the POS, and supporting food preparation while following safety policies. This role emphasizes teamwork and a positive guest experience.

Qualifications

• Must be 16 years old.
• Basic computer skills and register operation.
• Ability to stand, bend, and stoop throughout assigned shift.

Responsibilities

• Provide excellent customer service and deliver a positive store experience.
• Greet and thank every customer with a smile and eye contact.
• Operate cash register and handle cash transactions with accuracy.
• Maintain store cleanliness, small wares, merchandise and the physical plant.
• Operate food preparation machinery and follow safety guidelines.

Skills

Customer service

Cash handling

POS system

Register skills

Tools

Microsoft Office

Job description

Firehouse Subs is seeking a team member to join our local restaurant. We offer both part-time and full-time roles, with focus on delivering great customer service and maintaining a clean, efficient store environment.

Responsibilities include greeting customers, handling transactions, operating the POS, and supporting food preparation while following safety policies. This role emphasizes teamwork and a positive guest experience.