Guest Experience Team Member – Part-Time

Firehouse Subs; Kernersville (NC); On-site; USD 15,000 - 21,000; Part time

Job summary

Firehouse Subs is seeking a part-time Team Member to be the face of the restaurant and deliver an exceptional guest experience. Responsibilities include customer service, cash handling, and assisting in daily store operations.

The role requires standing and mobility, including navigating cold storage areas, and adherence to food safety guidelines. This position emphasizes teamwork and a positive, friendly storefront presence.

Qualifications

• Customer-focused team member role emphasizing the guest experience.
• Must be able to stand, bend, reach, and scoop throughout shifts.
• Ability to operate a cash register and handle cash transactions according to policy.

Responsibilities

• Provide excellent customer service and respond to guest needs.
• Foster a teamwork environment and support store operations.
• Deliver an exceptional customer and store experience at all times.
• Greet and thank every customer with a smile and eye contact.
• Execute quality store operations and cleanliness standards.
• Maintain clean store, small wares, merchandise and physical plant.
• Operate food preparation machinery safely and in compliance with guidelines.
• Follow all food, safety and security guidelines.

Skills

Customer service

Cash handling

Tools

POS system

Job description

Firehouse Subs is seeking a part-time Team Member to be the face of the restaurant and deliver an exceptional guest experience. Responsibilities include customer service, cash handling, and assisting in daily store operations.

The role requires standing and mobility, including navigating cold storage areas, and adherence to food safety guidelines. This position emphasizes teamwork and a positive, friendly storefront presence.