Shift Lead: Guest Experience Champion

Firehouse Subs; Little Rock (AR); On-site; USD 17,000 - 21,000; Part time

Job summary

Firehouse Subs is seeking part-time team members to join our team. You will be the face of Firehouse Subs during shifts, delivering exceptional customer experiences and supporting store operations under supervision.

Responsibilities include customer service, cash handling, and operating basic equipment. You will help maintain cleanliness and comply with safety guidelines while working as part of a cooperative team.

Qualifications

• Must have strong customer service and be the 'Face' of Firehouse Subs during shifts.
• Basic computer skills including Microsoft software and register operations.
• Able to stand, bend, reach and scoop during shift.
• Ability to work as part of a team and deliver an exceptional store experience.

Responsibilities

• Assist General Manager in executing store operations.
• Deploy team members and delegate tasks to complete daily procedures with integrity.
• Greet and thank customers with a smile and eye contact.
• Maintain customer product and service standards.
• Operate cash register and handle cash transactions per policies.
• Keep store, small wares, merchandise, and equipment clean and in good condition.
• Operate food preparation machinery and adhere to safety guidelines.

Skills

Customer service

Cash handling

Food service

Tools

Cash register

POS system

Job description

Firehouse Subs is seeking part-time team members to join our team. You will be the face of Firehouse Subs during shifts, delivering exceptional customer experiences and supporting store operations under supervision.

Responsibilities include customer service, cash handling, and operating basic equipment. You will help maintain cleanliness and comply with safety guidelines while working as part of a cooperative team.