Shift Lead: Outdoor Gear Retail Innovator

5.11; Shenandoah (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Health, dental, and vision insurance

Flexible schedule

Growth opportunities

Purpose-driven workplace

Job summary

5.11 is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager to deliver an exceptional in-store experience in a fast-paced environment. You will lead by example, tackle challenges, and support your team to exceed customer expectations.

The role offers opportunities to grow your leadership skills, with a focus on teamwork, performance, and adventure, and includes a best-in-class benefits program and competitive hourly pay.

Qualifications

• Retail or customer service experience in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high store standards, customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Teamwork

Problem solving

Attention to standards

Job description

5.11 is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager to deliver an exceptional in-store experience in a fast-paced environment. You will lead by example, tackle challenges, and support your team to exceed customer expectations.

The role offers opportunities to grow your leadership skills, with a focus on teamwork, performance, and adventure, and includes a best-in-class benefits program and competitive hourly pay.