Shift Lead — Outdoor Gear Retail (Flexible Schedule)

5.11; Hoover (AL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Flexible schedule

Learning and growth opportunities

Purpose-driven workplace

Job summary

5.11 is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager, creating a high-energy environment that delivers an exceptional customer experience. You will lead by example, tackle challenges, and support the team to achieve results in a fast-paced setting.

You’ll foster teamwork, ensure operational excellence, and contribute to merchandising and stock organization while upholding brand standards in specialty outdoor gear.

Qualifications

• Retail or customer service experience.
• Empowered, enthusiastic, and eager to learn.
• Drive for teamwork and problem-solving.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards of customer focus, compliance, and operational excellence.

Skills

Retail experience

Teamwork

Problem-solving

Eagerness to learn

Job description

5.11 is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager, creating a high-energy environment that delivers an exceptional customer experience. You will lead by example, tackle challenges, and support the team to achieve results in a fast-paced setting.

You’ll foster teamwork, ensure operational excellence, and contribute to merchandising and stock organization while upholding brand standards in specialty outdoor gear.