Shift Lead — Outdoor Gear Sales Pro

5.11, Inc.; El Cajon (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Health, dental, and vision insurance

401(k) with employer match

Casual Dress Code

Paid Time Off/Sick Time

Job summary

5.11, Inc. in California is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager to exceed customer expectations, drive a high-energy store environment, and uphold the standards that define a 5.11 store.

You will lead by example, tackle challenges head-on, and support your team in delivering exceptional customer experiences in a fast-paced setting. This role offers growth opportunities, a chance to learn leadership skills, and a tangible impact on

Qualifications

• Retail or customer service experience required.
• Strong teamwork and problem-solving abilities.
• Interest in tactical outdoor or fitness gear is a plus.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards of customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Team leadership

Problem solving

Tools

POS systems

Job description

5.11, Inc. in California is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager and Assistant Store Manager to exceed customer expectations, drive a high-energy store environment, and uphold the standards that define a 5.11 store.

You will lead by example, tackle challenges head-on, and support your team in delivering exceptional customer experiences in a fast-paced setting. This role offers growth opportunities, a chance to learn leadership skills, and a tangible impact on