Adventure-Driven Shift Lead, Outdoor Gear Retail

5.11, Inc.; College Station (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Health, dental and vision insurance

Flexible schedule

Job summary

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager to exceed customer expectations and uphold store standards.

You'll lead by example, energize the team, and model the fast-paced, results-driven culture that defines a 5.11 store. You will support merchandising, stock organization, and visuals, while fostering a customer-first environment and opportunities to grow within the company.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Customer service

Teamwork

Problem-solving

Retail experience

Job description

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager to exceed customer expectations and uphold store standards.

You'll lead by example, energize the team, and model the fast-paced, results-driven culture that defines a 5.11 store. You will support merchandising, stock organization, and visuals, while fostering a customer-first environment and opportunities to grow within the company.