Shift Lead - Outdoor Gear Retail Leader

5.11; College Station (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Health, dental, and vision insurance

401(k) with employer match

Job summary

5.11 is seeking a Sales Supervisor (Shift Lead) to work with the Store Manager to exceed customer expectations, drive a high-energy store environment, and uphold brand standards. You will lead by example, tackle challenges, and support your team in delivering exceptional customer experiences in a fast-paced setting.

This role offers growth opportunities, a chance to develop leadership skills, and a visible impact in a dynamic, results-driven retail environment.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• Drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Teamwork

Enthusiastic

Job description

5.11 is seeking a Sales Supervisor (Shift Lead) to work with the Store Manager to exceed customer expectations, drive a high-energy store environment, and uphold brand standards. You will lead by example, tackle challenges, and support your team in delivering exceptional customer experiences in a fast-paced setting.

This role offers growth opportunities, a chance to develop leadership skills, and a visible impact in a dynamic, results-driven retail environment.