Shift Lead — Outdoor Gear Retail Leader

5.11, Inc.; Harker Heights (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Employee discounts on 5.11 gear

401(k) with employer match

Life and AD&D insurance

Job summary

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in Texas to partner with the Store Manager to deliver an exceptional customer experience and lead a high-energy team. You will uphold the brand’s standards for performance and adventure while coaching staff and supporting merchandising and store operations.

This role offers leadership growth, a competitive hourly wage, and a comprehensive benefits program in a fast-paced, results-driven environment.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Team leadership

Problem solving

Enthusiastic learner

Passion for outdoor/fitness gear

Job description

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) in Texas to partner with the Store Manager to deliver an exceptional customer experience and lead a high-energy team. You will uphold the brand’s standards for performance and adventure while coaching staff and supporting merchandising and store operations.

This role offers leadership growth, a competitive hourly wage, and a comprehensive benefits program in a fast-paced, results-driven environment.