Shift Lead: Outdoor Gear Retail, Flexible Hours & Discounts

5.11, Inc.; Fenton (MO); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager to exceed customer expectations and energize the store environment.

You will lead by example, tackle challenges, and support the team in delivering exceptional customer experiences in a fast-paced setting. The role offers growth opportunities within the company, a focus on performance, purpose, and adventure, and a compensation package reflecting a frontline leadership position.

Qualifications

• Retail or customer service experience, preferably in specialty or performance-driven retail.
• Empowered, enthusiastic, and eager to learn.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Teamwork

Problem-solving

Enthusiastic learner

Gear passion

Job description

5.11, Inc. is seeking a Sales Supervisor (Shift Lead) to partner with the Store Manager to exceed customer expectations and energize the store environment.

You will lead by example, tackle challenges, and support the team in delivering exceptional customer experiences in a fast-paced setting. The role offers growth opportunities within the company, a focus on performance, purpose, and adventure, and a compensation package reflecting a frontline leadership position.