Shift Lead & Operations Coach - Growth Path & Training

Tim Hortons (US); Blue Springs (MO); On-site; USD 19,000 - 25,000; Full time

Job summary

Tim Hortons is seeking a Shift Manager to lead the restaurant during assigned shifts, guiding team members and ensuring smooth daily operations. You’ll open, close, and protect the restaurant, maintain food safety and quality, and deliver exceptional guest experiences with a sense of pride and accountability.

You will coach team members, assign stations, and respond to changing guest needs while upholding Tim Hortons standards and maintaining a positive work environment.

Responsibilities

• Direct and support team members throughout the shift.
• Coordinate food and beverage production and service.
• Open and close the restaurant and manage security procedures.
• Maintain food safety, cleanliness, and quality standards.
• Lead with respect to create a positive guest experience.

Skills

Team leadership

Guest service

Operational skills

Shift management

Job description

Tim Hortons is seeking a Shift Manager to lead the restaurant during assigned shifts, guiding team members and ensuring smooth daily operations. You’ll open, close, and protect the restaurant, maintain food safety and quality, and deliver exceptional guest experiences with a sense of pride and accountability.

You will coach team members, assign stations, and respond to changing guest needs while upholding Tim Hortons standards and maintaining a positive work environment.