Senior Restaurant Manager — Growth, Ops & Guest Experience

Tim Hortons; Lansing (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Tim Hortons is seeking a General Manager to lead daily operations, ensuring guest satisfaction and adherence to brand standards. You will drive financial performance by budgeting, cost control, and revenue management, while building a strong team culture and ensuring safety and compliance across the restaurant.

You will recruit, train, and coach staff, communicate across shifts, and report on performance metrics to the Restaurant Owner.

Qualifications

• Proven leadership experience in a restaurant or retail setting.
• Strong communication and interpersonal skills.
• Experience planning budgets and controlling costs (Food/Paper/Labour).
• Ability to recruit, train and develop teams and manage performance.

Responsibilities

• Oversee ordering of supplies and maintain facilities, cleanliness, and security.
• Ensure production of Always Fresh standards and manage waste.
• Manage payrolls and maximize profits while achieving sales and targets.
• Recruit, train and develop team members; set goals and provide ongoing feedback.
• Maintain health and safety compliance and safety procedures across the restaurant.
• Prepare performance reports and maintain relationships with the local community.

Skills

Leadership

Communication

Budgeting

People management

Recruitment

Job description

Tim Hortons is seeking a General Manager to lead daily operations, ensuring guest satisfaction and adherence to brand standards. You will drive financial performance by budgeting, cost control, and revenue management, while building a strong team culture and ensuring safety and compliance across the restaurant.

You will recruit, train, and coach staff, communicate across shifts, and report on performance metrics to the Restaurant Owner.