Shift Lead: Open/Close, Cash Handling & Customer Experience

Walgreens Co.; Kalamazoo (MI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Kalamazoo, MI is seeking a capable team member to open and close the store in the absence of management, handling cash and ensuring floor readiness. You will assist customers, process returns, and support inventory and display upkeep throughout the shift.

Candidates should have at least 1 year in leadership or supervisory roles, fluent English, and may need PTCB certification or a state pharmacy license. This role focuses on delivering a distinctive Walgreens customer experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• At least 1 year of prior leadership, supervisory, or retail key holder experience.

Responsibilities

• Open/close the store when management is absent, including cash handling and ensuring readiness of floor and stockroom.
• Handle product returns, refunds, cash drops, and provide change to registers.
• Greet customers and provide assistance to ensure a positive experience.
• Coordinate with team members on inventory, pricing, and displays; assist with vendor deliveries and backdoor access.

Skills

English fluency

Leadership experience

Education

PTCB certification / Pharmacy license

Job description

Walgreens Co. in Kalamazoo, MI is seeking a capable team member to open and close the store in the absence of management, handling cash and ensuring floor readiness. You will assist customers, process returns, and support inventory and display upkeep throughout the shift.

Candidates should have at least 1 year in leadership or supervisory roles, fluent English, and may need PTCB certification or a state pharmacy license. This role focuses on delivering a distinctive Walgreens customer experience.