Shift Lead - Customer Experience & Store Operations

Walgreens Co.; San Antonio (TX); Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

Walgreens Co. is seeking a capable team member to open and close the store when management is unavailable, manage cash and start-up procedures, and ensure the floor and stockroom are ready for the business day.

You will deliver a friendly customer experience and assist with returns, pricing, and inventory control. The role requires one year of leadership or supervisory experience, fluency in English, and PTCB certification or a pharmacy license as required by state law.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsabilités

• Opens and closes the store in the absence of store management, including required start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, greets them, and assists with products and services to resolve issues.
• Maintains accurate inventory counts, pricing, and signage; supports displays and promotions.
• Assists with vendor deliveries and backroom operations as needed.

Connaissances

Leadership experience

Fluent English

Customer service

Formation

PTCB certification

Pharmacy license

Description du poste

Walgreens Co. is seeking a capable team member to open and close the store when management is unavailable, manage cash and start-up procedures, and ensure the floor and stockroom are ready for the business day.

You will deliver a friendly customer experience and assist with returns, pricing, and inventory control. The role requires one year of leadership or supervisory experience, fluency in English, and PTCB certification or a pharmacy license as required by state law.