Shift Lead: Drive Service & Team Success

Hunter Super Techs - TurnPoint; Hyattsville (MD); On-site; USD 17,388 - 24,765; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid time off

Professional Development Program

Job summary

Sizzling Platter LLC in Hyattsville, MD is seeking a Shift Lead to supervise team members and support daily restaurant operations. You will guide crew members during shifts, provide real-time feedback, and ensure customer satisfaction with Wingstop standards.

The role demands strong communication, leadership, and problem-solving skills in a fast-paced kitchen environment. Flexible availability, including evenings, weekends, and holidays, is required.

Qualifications

• Previous restaurant or leadership experience preferred.
• Strong communication, leadership, and problem-solving skills.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Delegate tasks effectively to maintain efficiency during peak business periods.
• Support training and onboarding of new team members.
• Maintain a safe and organized work environment.

Skills

Leadership

Communication

Problem-Solving

Team supervision

Job description

Sizzling Platter LLC in Hyattsville, MD is seeking a Shift Lead to supervise team members and support daily restaurant operations. You will guide crew members during shifts, provide real-time feedback, and ensure customer satisfaction with Wingstop standards.

The role demands strong communication, leadership, and problem-solving skills in a fast-paced kitchen environment. Flexible availability, including evenings, weekends, and holidays, is required.