Shift Lead: Guest Experience & Ops

Del Taco; Pueblo County (CO); On-site; USD 21,000 - 26,000; Full time

Job summary

Del Taco is seeking a Shift Manager to support the General Manager in delivering exceptional guest experiences. You will lead a team, supervise daily operations, and ensure adherence to safety and quality standards at a franchise location.

The role emphasizes leadership development, coaching, and staffing decisions to maintain an “Employer of Choice” environment and excellent restaurant performance.

Qualifications

• 1–2 years of experience in quick service restaurant with guest satisfaction focus.
• Ability to train and lead staff to achieve goals.
• Demonstrated ability to manage multiple tasks with follow-through.

Responsibilities

• Supervise team and ensure quality, guest service, and safety.
• Assist GM in executing company policies and training.
• Record and monitor staffing, shift performance, and compliance.

Skills

Team supervision

Guest service leadership

Multi-tasking

English proficiency

POS familiarity

Education

Food Handlers certification

Tools

POS systems

Job description

Del Taco is seeking a Shift Manager to support the General Manager in delivering exceptional guest experiences. You will lead a team, supervise daily operations, and ensure adherence to safety and quality standards at a franchise location.

The role emphasizes leadership development, coaching, and staffing decisions to maintain an “Employer of Choice” environment and excellent restaurant performance.