Shift Supervisor - Lead Team, Elevate Guest Experience

Del Taco; San Dimas (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Del Taco is seeking a Shift Manager to support the General Manager and lead a team in delivering great guest experiences. This role is focused on training, scheduling, and upholding standards across quality, service, safety, and costs.

The Shift Manager will supervise 1 to 7 team members, run shifts, and ensure adherence to company policies while fostering an Employer of Choice environment and professional development for staff.

Qualifications

• 1-2 years in quick service or guest service leadership roles.
• Ability to lead and train staff to deliver quality service.
• Strong multitasking and follow-through to meet objectives.
• Motivate staff and partner with management to achieve goals.
• Basic business math and cash handling skills.
• Strong English communication and interpersonal skills.
• Open availability to work varied shifts.
• Adhere to safety, cleanliness, and company policies.

Responsibilities

• Supervise and support the General Manager in running shifts.
• Train and develop the restaurant team and ensure guest satisfaction.
• Enforce company policies, procedures, and safety standards.
• Monitor quality, service, labor, and inventory costs.
• Communicate effectively with team and management.
• Maintain a professional appearance and grooming standards.

Skills

Guest service

Leadership

Staff training

Cash handling

English communication

Operational supervision

Tools

POS systems

Job description

Del Taco is seeking a Shift Manager to support the General Manager and lead a team in delivering great guest experiences. This role is focused on training, scheduling, and upholding standards across quality, service, safety, and costs.

The Shift Manager will supervise 1 to 7 team members, run shifts, and ensure adherence to company policies while fostering an Employer of Choice environment and professional development for staff.