Shift Lead: Customer Experience & Store Ops

Walgreens; Jersey City (NJ); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens seeks a dedicated team member in New Jersey to serve as a key-holder and customer experience specialist. You will open/close the store when management is unavailable, perform cash handling, and ensure floor and stock room readiness for the day.

You will greet customers, assist with products and services, resolve issues, and model Walgreens' service standards to deliver a delightful experience for every guest.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, resolves issues, and answers questions to ensure a positive experience.

Skills

Leadership

English fluency

Job description

Walgreens seeks a dedicated team member in New Jersey to serve as a key-holder and customer experience specialist. You will open/close the store when management is unavailable, perform cash handling, and ensure floor and stock room readiness for the day.

You will greet customers, assist with products and services, resolve issues, and model Walgreens' service standards to deliver a delightful experience for every guest.