Shift Lead — Customer Experience & Store Operations

Walgreens; Teaneck Township (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Teaneck Township, NJ is seeking a Store Key Holder responsible for opening and closing the store, managing cash handling, and ensuring readiness for the business day in the absence of store management. The role includes assisting with vendor deliveries, maintaining inventory accuracy, and delivering a high-quality customer experience.

You will also support pricing, returns, exchanges, and store operations while training and guiding team members to uphold Walgreens service standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for business.
• Handles cash, refunds, and price verifications to support accurate transactions.
• Models and delivers a distinctive and delightful customer experience.
• Keeps store and backroom organized, including inventory counts and displays, and assists with vendor deliveries as needed.

Skills

Leadership

Customer service

Job description

Walgreens in Teaneck Township, NJ is seeking a Store Key Holder responsible for opening and closing the store, managing cash handling, and ensuring readiness for the business day in the absence of store management. The role includes assisting with vendor deliveries, maintaining inventory accuracy, and delivering a high-quality customer experience.

You will also support pricing, returns, exchanges, and store operations while training and guiding team members to uphold Walgreens service standards.