Shift Lead – Inspire Team, Delight Customers

Philz Coffee; Los Angeles (CA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Flexible spending accounts

Commuter benefits

Mental health support

Holiday pay

Vacation & Sick Time

Team Member discounts

Free drinks and discounted beans

Philz swag

Growth opportunities

Job summary

Philz Coffee is seeking a Team Lead (Shift Supervisor) in Los Angeles to oversee daily shifts, motivate a team, and ensure top service and drink quality within a welcoming culture. The role emphasizes leadership, training, and operational excellence.

Previous supervisory experience in a fast-paced food and beverage environment is preferred. Barista background is not required, with a focus on people skills and a willingness to learn.

Qualifications

• Experience supervising a fast-paced food and beverage team.
• Ability to lead and train staff.
• Strong customer service orientation and communication.

Responsibilities

• Oversee daily shift operations and supervise team members.
• Motivate and inspire staff to deliver excellent service.
• Maintain drink quality and ensure cleanliness and safety.
• Coordinate break coverage and shift scheduling with Store Leaders.
• Train new hires and support promotions or new shifts.
• Assist in executing store operations and safety programs.

Skills

Supervisory experience

Job description

Philz Coffee is seeking a Team Lead (Shift Supervisor) in Los Angeles to oversee daily shifts, motivate a team, and ensure top service and drink quality within a welcoming culture. The role emphasizes leadership, training, and operational excellence.

Previous supervisory experience in a fast-paced food and beverage environment is preferred. Barista background is not required, with a focus on people skills and a willingness to learn.